What is HareShare?
Built by parents, HareShare is an app designed to find a safe and reliable transportation solution for kids. It is a community-based rideshare that enables busy parents to leverage their personal networks to help provide trusted transportation for their children. With HareShare, all drivers are handpicked by parents themselves from their personal contacts or recommended by their neighbors. Users may reward/tip drivers for their assistance.
How is HareShare different from other transportation services?
HareShare uses your personal network to request a ride for your kids. All HareShare drivers are your trusted friends, neighbors and family. Parents are drivers and drivers are parents, so both you and your kids will always know who is picking up your kids.
Does HareShare have a regional limitation in the U.S?
HareShare has no regional limitation. Wherever you live, you can develop your own driver/helper community by inviting friends from your contact list and sending request to the neighbor users within 3 miles from your spot.
Why can’t I find HareShare in APP store?
HareShare only has IOS version. That means only iPhone users can use it. If you can’t find it in APP store, it is probably because:
1.Your APP store account is not in the U.S, but in other country. After switch the country/Region to the U.S, you can find it after searching.
2.Spell the wrong name. Sometimes, users spell HareShare in two words. Actually HareShare is one word without any space between Hare and Share.
How to switch my APP store account from other country to the U.S?
Open App store, click Featured on the bottom navigation bar;
Scroll down the page to the bottom to find your Apple ID;
Click Apple ID and choose View Apple ID to change setting;
Change your payment information to American credit card and country/region to the U.S
Click Done button at the right up corner to finish setting.
How far in advance can I schedule a pickup?
You can make same day ride requests or schedule one as far as a month in advance.
Is there a limit on how far drivers can drop off?
There is no distance limit for the drivers. If your driver is willing to drive the distance, they can accept the ride! However, HareShare is designed to be community based so more rides are less than 10 miles.
HOW TO USE HARESHARE
Is HareShare available for iPhone and Android?
HareShare is compatible with iOS 9.0 or later and is designed for both the iPhone and the iPad. An Android version will follow in 2017.
How do I get started?
Search HareShare in the App Store
Once HareShare is downloaded, create your account using your cell phone number
Use your contact list to build your network! Request family, friends or neighbors that you would allow to pickup your children.
For payment purposes, store your credit/debit card information.
You are now signed up and ready to use HareShare!
Can I change/modify my information in HareShare?
In our app, once registered, you can only modify/correct your address, credit card information, and profile picture. You can modify these through the settings/profile page of the mobile application. But you cannot correct your email address and change your phone number.
Can a ride be cancelled?
Both parent and driver can cancel a ride. Each side can cancel the request at any time before the driver click Done the ride. There is no cancellation fee.
How to cancel a request?
Either parent or driver just click the red Cancel button at the right upper corner in the request page. A pop up window will show up to ask if you want to cancel or not. If you want to cancel for sure, just click “Cancel” button. If it is a mistake, just click “Never Mind” button to save the request.
How to put HareShare ride into my calendar?
Due to cancellation or other changing issues, we will not put any ride into user’s calendar automatically. However, if you want, you can click pink “Pickup Time” button in the upper part of the request page. A pop up window will show to ask if you want to add the time into your calendar, click confirm, then you will all set.
What is the cost to use HareShare?
The price depends on the distance. Ex: a ride within a 5-mile radius is approximately $10.00. The fare is based on distance and a 20% transaction fee is included in the cost.
Do I have to pay before scheduling a ride?
Never! Your card will be charged when the ride is complete.
Do I have to pay with a credit card?
All payments must be made with either a credit or debit card.
HARESHARE AND THE COMMUNITY
What is a HareShare Social?
Hosting a social can introduce HareShare to your community. Our staff comes to your facility, demonstrates how HareShare works all under 30 minutes! We also provide refreshments for the attendees!
Where can I find the HareShare booth?
HareShare attends many events throughout the communities. To get up to date info on events we attend, visit our Facebook page at https://www.facebook.com/hareshareapp/
Does HareShare provide drivers to users?
HareShare has no contract drivers at all. But our app will recommend other users around you within 3 miles. All your drivers/helpers come from your personal contacts and the friends you handpicked from our recommended list.
How do I become a HareShare Driver?
Once you download the app and connect with your contacts, you become a driver! Parents are drivers and drivers are parents!
Can I be a user and driver?
Yes! You can be both a user and a driver! Once you connect with your contacts, you can send requests and accept pickups.
How do I accept rides?
When you received a request from the app, simply accept the ride and get started as a driver! Building your network will allow you to send and receive ride requests!
How often are drivers paid?
We issue bi-weekly checks and mail them directly to the driver.
Can I use my driver revenue to pay for my own ride requests?
No, we only charge your credit card or debit card for the pickup ride.
Can I donate my rides revenue?
Yes! You can have your revenue donated to any organization. Youth sports, churches, charities, schools, etc. Just drop us an email and we can issue the check!